All reservations must be guaranteed by a valid credit card. All cancellations must be received at least 24 hours prior to 6:00 pm Cairo time on the day of expected arrival, or a late-cancellation penalty equal to one night's room rate, plus tax and service fees, will be charged. The same penalty applies to no-shows.
By booking online, the credit card holder authorizes the Hotel to charge the booking credit card for one night's room rate, including taxes and service charge, in cases of late cancellation or no-show. Any material changes requested within the cancellation period are subject to approval by the Hotel.
As per the latest Egyptian government decree concerning foreign exchange regulations, non-Egyptian guests must pay in a foreign currency and not in the local currency.